Today 7/15/2021 at noon I picked up food in MASBIA Coney Island place, for person I care about. The man , who worked there, around 50 years old, ( speaks Russian and English) was very rude. He gave me the food and full box of spoiled tomatoes. When I told him, that is no any tomato that I can pick up. All of them were too soft and mold on top. The man told me that I have to thank you him for giving me food even spoiled and get out. He was so rude and nasty. Young people who work there are nice. I appreciate MASBIA for giving free food for people. However some people need a training for customer service.

I have not been able to get a comfortable appointment for 3 months. I have a problem. I would like my phone to be checked from the system.

How to get an appointing for free food if Masbia does not answer on phone or E-mail?

Today 3/15/2021 I had appointment at 5:20 am on 1372 Coney Island Brooklyn. I was very disappointed with the customer service I had. I pick up the food for my mom, who has disability and diabetes . The lady, who served us, was so rude and screaming on people, including me. I came on time. She was seating in the red car on the street and playing with her phone. After she left her car and came to computer to check in people, she screaming to everyone. She talk to me and to people around, like she is Queen and we are her slave. I feel so bad.

I appreciate people who help other people with food, especially this time. However, people should be nice to each other. People like this lady, can’t work in public places.

I made an appointment. Came to Pantry on 1372 Coney Island Brooklyn 6min before my time on 3/2/21. The man who works in this place was very rude. He sand me away and when i came back again he did not give me anything. He just ignored me

I’m very upset and disappointed. It was not easy to making appointment and very hard for me to come with my walker. I have disability.

I believe in this situation some kind of discrimination against people like me.

I tried making a reservation for picking up food from the Pantry. For tomorrow, all times are listed for AM. Is that right? Like pickup for 3:30AM? I did click that time and all it does is take me to my Outlook calendar. No confirmation that reservation was taken. Problems with the app? Any help is much appreciated.

Я столкнулся с хамством и элементами дискриминации в отношении меня. 08 февраля у меня был назначен аппойьмент на получение бесплатных продуктов в Masbia Flatbush, 1372 Coney Island ave. Но мне в грубой форме отказались выдавать продукты. Сотрудники переговаривались между собой, что я говорю ро-русски, что я нарушаю какие-то правила.

Я был на месте в 11:55 и зашел в соседнюю аптнку купить лекарства – это нарушение каких правил?

Hello, I received several messages about open reservations today for tomorrow but anytime I go into them, I am unable to make a reservation. I just would like to bring this to your attention incase this is a problem with the app.

Hello, my name is Stephanie Garcia, I am an intern at the Flatbush Tenants Coalition, I was interested in knowing if you would like to receive physical flyers or an online pdf of resources for anyone who goes to your soup kitchens. We help people who are facing eviction. Let me know thank you.

Hi,

I received Palm Date Valley cookies on 06/14/2020 in pantry and these were expired as of 06/13/2020 where should I report it.

Thank you

Like to make apoimt 6/4/2020

Like to make apoimt 6/4/2020

I want to get an appointment on Wensday at 5 o clock, my phone 718-951-0452.


Thank you

don’t have smart phone,how would i get food

don’t have smart phone,how would i get food